A reservation is considered a no-show if the passenger does not meet the driver at the designated pickup location within the complimentary waiting period and cannot be reached. No-shows are charged in full and are non-refundable and non-creditable.

• Additional waiting time may be billed at the current hourly rate.
• If a passenger cannot be contacted after a reasonable period, the trip may be classified as a no-show.

When flight details are provided, we monitor arrivals and adjust pickup times accordingly. No additional charge applies for verified flight delays.

Service is considered rendered once the cancellation window has passed, regardless of whether the passenger enters the vehicle. By confirming your reservation, you agree to all applicable rates, fees, and terms outlined in this policy.

Requests to modify a reservation must be communicated as soon as possible. While we will make every effort to accommodate changes, they are subject to vehicle availability and may result in additional charges.

If a trip is shortened, interrupted, or modified after service has begun, no refunds or credits will be issued for any unused portion.

48Taxi & Limousine is not responsible for any personal items that are lost, forgotten, or missing in our vehicles. If a driver locates an item and the customer requests its return, a delivery fee will apply based on the time, distance, and resources required to complete the return.

48Taxi & Limousine typically provides private transportation. However, in rare circumstances and due to operational needs, passengers departing from the same pickup location may be assigned to the same vehicle. In such cases, full fares remain applicable to each passenger. Drivers are not authorized to offer discounts, adjust rates, or provide partial refunds due to shared transportation.

48Taxi & Limousine is not responsible for delays or service disruptions caused by circumstances beyond our control, including but not limited to traffic congestion, accidents, weather conditions, flight changes, airport delays, or road closures.

Drivers reserve the right to refuse or terminate service to any passenger displaying inappropriate behavior, including intoxication, harassment, violence, or misconduct. In such cases, the trip will be charged in full.

Your personal information is kept secure and confidential. We do not share client information with third parties except when required by law or when necessary to complete your reservation.

By booking or using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.